Running a business, or just having to pay tax, can trigger anxiety, confusion, dismay
During our many years helping people like you, many concerns come up time and again. We have therefore compiled a booklet that explores some of these concerns in plain English…
Frequently Asked Questions
These are a few of the more common questions we get asked by prospective clients considering using our services…
What about my current accountant?
If your existing accountant is offering you an excellent pro-active service at a fair fee then stick with them. However, different accountants will save you different amounts of tax and provide different levels of business advice.
If your present accountant doesn’t offer the level of service or advice you need, then changing over to us is very easy. We take care of everything for you. Your existing accountant is not usually allowed to charge you for providing the normal handover information.
How do I know you will deliver?
All we can say is that as accountants, you’d expect us to be a bit analytical, which is true. As such do you really think we would offer you something we couldn’t deliver? Our clients are used to this level of service. You are also more than welcome to speak with some of our existing clients who have the experience of our service. See what our clients say.
Is your quote guaranteed for more than one year?
We’re not in the business of providing low quotes just to get your business for the first year and then raising the fees. We want you as a long-term client who trusts us to do what we say we will do. We quote what we anticipate to be a fair fee for the value provided and would only anticipate normal inflationary increases if the work stays the same. Very occasionally there may be reasons why the amount of work involved exceeded what was expected but we would sit down and discuss these with you. In some cases, where it is clear exactly what work is involved we can guarantee the fee for more than one year.
How quickly can we get started?
When’s good for you? Let us know and we’ll do our utmost to help. If you need to see somebody urgently, we’re always out and about and can arrange to see you very quickly.
Will you come to visit us in person?
It's up to you. It often helps to see your business, books
Of course, if you prefer to visit us, that’s fine too. We look after many clients without the need for face-to-face meetings.
Should I wait until my accounts are due?
We can’t over
Are your fees expensive?
We offer fixed fees linked to the value of what we provide. We’re not always the cheapest and as with many things in
However, we are not expensive and we offer excellent value for what we provide. Most importantly we never undertake work without agreeing on fee arrangements in advance so you always know where you stand.